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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Epps

June 17, 2025

5  out of  5
rating by Roger Epps
"They are very helpful assisting me with saving money on my insurance Drive Safe and Save app . They even assisted me setting up the app on my phone . They are truly a great group of people that work there ."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to help you save money and assist with the app setup. Your satisfaction means a lot to us!"
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K Mc

June 5, 2025

5  out of  5
rating by K Mc
"I have used Joe Leonard State Farm for many years. Recently I needed homeowner and flood coverage and Mary was very helpful in taking care of my needs. I have worked with Kim in the past as well. The staff is all very knowledgeable. Mr Leonard has a great team!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Joe Leonard State Farm and that Mary was able to assist you with your homeowner and flood coverage needs. It's great to know that you've also had a positive experience with Kim and the rest of our knowledgeable team. We appreciate your continued trust in us and look forward to serving you for many more years!"
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Jolly Cacal

June 5, 2025

5  out of  5
rating by Jolly Cacal
"They good every time to go there office"
We responded:
"Thank you, your satisfaction is our top priority, and we look forward to serving you again soon!""
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William Hopkins

June 4, 2025

5  out of  5
rating by William Hopkins
"Incredibly helpful, super friendly"
We responded:
"Thank you for the great feedback! We're so glad to hear you found our team helpful and friendly. We appreciate your support"
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Teresa Reynolds

May 19, 2025

5  out of  5
rating by Teresa Reynolds
"Spoke to carol today, and she, like Kim, Joe, and Mary are always kind, respectful, and professional"
We responded:
"Thank you for your kind words! We're so glad our team made your experience great. We appreciate your support!"
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Kelcie Madden

May 14, 2025

5  out of  5
rating by Kelcie Madden
"The employees at this office are extremely kind, helpful, and willing to go above and beyond for their clients- and they always do it with a smile! During my last visit Mary took her time ensuring I had full understanding of my policy, and I felt so grateful for her knowledge and support. 10/10!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience and are grateful for the opportunity to serve you. Providing excellent customer service is always our top priority, and we’re glad we could meet your expectations. Your support means the world to us!"
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Cassie Neuman

April 1, 2025

2  out of  5
rating by Cassie Neuman
"I am very disappointed in the service provided. I have had insurance with State Farm for years in several states. Today I found out by calling them that they canceled my husband's vehicle insurance 3 weeks ago. Why did I call because my auto pay did not draft. Did they call to tell me they were going to cancel my policy that i have been paying monthly with them for 3 years no. They said they mailed me a letter to inform me since I have address in another state it was going to be canceled. Did they send a letter maybe, but I have had an address in another state for 9 months. My husband's who's insurance policy they canceled is still in FL. I updated his renters insurance also with State Farm in February of 2025. I advised them when I moved that the FL policy needed to stay as is since my husband is still there. Now they say they cannot get a new policy in place till tomorrow. This is horrible service from an agent and company I have been loyal to. I would not recommend using their office."
We responded:
"Cassie: First off we would like to thank your husband for his service. State Farm has a long history of supporting military families like yours. I am so sorry about the confusion surrounding the transfer of your insurance accounts. When we are dealing with three policies in two different states with two different mailing addresses, two different State Farm agents and two different drivers with different contact information it can be confusing for everyone including the U.S. Postal service. Once notified of your situation we immediately responded binding coverage to make sure your policy was active and no one was driving around without insurance. We were actually able to get your policy issued at a rate that is less than than what was expected. We appreciate your business. If we can be of further service to you do not hesitate to call or text us. Joe Leonard, Agent"
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Carol Callaway

January 29, 2025

5  out of  5
rating by Carol Callaway
"We’ve always gotten very good service. Would recommend State Farm /Joe Leonard agent all the time."
We responded:
"Thank you for the kind words. Your feedback means a lot to us and helps us continue to improve our service. We look forward to serving you again soon!"
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Keisha

December 13, 2024

5  out of  5
rating by Keisha
"Mary Pyritz at State Farm is the GOAT (Greatest Of All Time) agents. Mary is always available, always knowledgeable, will keep you abreast of all changes and requirements in your policy and has had the best and most personable approach of any agent I've ever had the pleasure of working with. Insurance is a beast in FL and it means the WORLD to have an amazing agent to help navigate that landscape. I'm sure the rest of the office is wonderful, but this review is biased because I've only worked with Mary. 😆"
We responded:
"Thanks for the kind words Keisha. Mary is one of the best in the business! She has what I call a high "emotional I.Q."...meaning her desire to help others comes naturally to her. She goes out of her way to treat others the way she would like to be treated. Thanks again for taking the time to "pat" Mary on the back. We will make sure she gets extra sprinkles on her ice cream cone! "
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Nathan Pressley

September 20, 2024

5  out of  5
rating by Nathan Pressley
"Great customer service"
We responded:
"We're glad hear that you had a great experience with our service. We appreciate your feedback and look forward to serving you in the future."
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Bea Luth

September 3, 2024

5  out of  5
rating by Bea Luth
"Excellent service!"
We responded:
"Thanks so much for the kind words Bea! We very much appreciate your loyalty over the years! You are one of our favorite policyholders!"
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Sandra Brown

August 29, 2024

5  out of  5
rating by Sandra Brown
"We have been clients of Joe Leonard, State Farm for both our vehicle and life insurance needs, and our experience has been outstanding. The customer service is consistently top-notch; every representative we’ve interacted with has been professional, knowledgeable, and genuinely committed to helping us find the best coverage options tailored to our needs. Their vehicle insurance policies offer comprehensive coverage at competitive rates, and when we’ve needed to file a claim, the process was straightforward and efficient. We particularly appreciate how quickly our questions are answered and how seamless the entire experience has been. As for life insurance, the options provided gave us peace of mind, knowing that our loved ones are protected. The representatives took the time to explain each policy in detail, ensuring we fully understood our choices. Overall, we highly recommend Joe Leonard, State Farm for anyone seeking reliable, responsive, and customer-focused insurance services. Thank you Joe Leonard, Kim Singleton, Carolyn Frear and Mary Pritz!"
We responded:
"Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and they motivate us to continue delivering outstanding service."