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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Bevan

May 15, 2025

5  out of  5
rating by Cindy Bevan
"My family has been customers of Joe Leonard State Farm for over 25 years. Their customer service always goes above and beyond anything that you would expect! I especially appreciate Carolyn and Mary!!! These ladies are truly AMAZING! Thank you so much for all of your help!!!!!"
We responded:
"Thank you for your kind words and loyalty over the years! We are glad to hear about your positive experience with our office staff. We take pride in offering superior customer service to our customers and community. Thank you for your support, we appreciate your business. "
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Kelcie Madden

May 14, 2025

5  out of  5
rating by Kelcie Madden
"The employees at this office are extremely kind, helpful, and willing to go above and beyond for their clients- and they always do it with a smile! During my last visit Mary took her time ensuring I had full understanding of my policy, and I felt so grateful for her knowledge and support. 10/10!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience and are grateful for the opportunity to serve you. Providing excellent customer service is always our top priority, and we’re glad we could meet your expectations. Your support means the world to us!"
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Gwen Gibson

May 13, 2025

5  out of  5
rating by Gwen Gibson
"Love Joe Leonard State Farm Agency. I have been with them well over 30 years and have never had any issues or concerns. I have never had anything less than excellent service and care ❤️ The staff makes me feel like family ! Thank you for your great service ❤️!!!"
We responded:
"It sounds like you've had an amazing experience with Joe Leonard State Farm Agency! Over 30 years of excellent service and care is truly commendable. It's wonderful to hear that the staff makes you feel like family—such a rare and valuable connection. Thank you for sharing your positive feedback!"
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Cassie Neuman

April 1, 2025

2  out of  5
rating by Cassie Neuman
"I am very disappointed in the service provided. I have had insurance with State Farm for years in several states. Today I found out by calling them that they canceled my husband's vehicle insurance 3 weeks ago. Why did I call because my auto pay did not draft. Did they call to tell me they were going to cancel my policy that i have been paying monthly with them for 3 years no. They said they mailed me a letter to inform me since I have address in another state it was going to be canceled. Did they send a letter maybe, but I have had an address in another state for 9 months. My husband's who's insurance policy they canceled is still in FL. I updated his renters insurance also with State Farm in February of 2025. I advised them when I moved that the FL policy needed to stay as is since my husband is still there. Now they say they cannot get a new policy in place till tomorrow. This is horrible service from an agent and company I have been loyal to. I would not recommend using their office."
We responded:
"Cassie: First off we would like to thank your husband for his service. State Farm has a long history of supporting military families like yours. I am so sorry about the confusion surrounding the transfer of your insurance accounts. When we are dealing with three policies in two different states with two different mailing addresses, two different State Farm agents and two different drivers with different contact information it can be confusing for everyone including the U.S. Postal service. Once notified of your situation we immediately responded binding coverage to make sure your policy was active and no one was driving around without insurance. We were actually able to get your policy issued at a rate that is less than than what was expected. We appreciate your business. If we can be of further service to you do not hesitate to call or text us. Joe Leonard, Agent"
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Michael Cares

February 21, 2025

5  out of  5
rating by Michael Cares
"Had two needs just this week, ONE MAJOR...was right there for me until resolved!! "SO IMPORTANT" #2 Not so called important, but was right on it just the same.... So then my hats off to Mr. Joe Leanord and his Team, each assisted with absolute professionalism! Thank you each and everyone there!!! Regards,. Michael c."
We responded:
"Thank you for sharing your positive experience! It's fantastic to hear that our team was able to assist you with such professionalism and efficiency. It's always reassuring to know that both major and minor issues are handled with the same level of care and attention. We appreciate you and your business. "
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A R

January 31, 2025

5  out of  5
rating by A R
"Joe went out of his way to help me find the best rate available for me and his customer service was impeccable! Would recommend to anyone!"
We responded:
"Thank you for your positive feedback. We enjoy bringing value and service to our valued customers. "
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Carol Callaway

January 29, 2025

5  out of  5
rating by Carol Callaway
"We’ve always gotten very good service. Would recommend State Farm /Joe Leonard agent all the time."
We responded:
"Thank you for the kind words. Your feedback means a lot to us and helps us continue to improve our service. We look forward to serving you again soon!"
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R&D McClary

January 9, 2025

1  out of  5
rating by R&D McClary
"DON'T USE THIS OFFICE!!"
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Keisha

December 13, 2024

5  out of  5
rating by Keisha
"Mary Pyritz at State Farm is the GOAT (Greatest Of All Time) agents. Mary is always available, always knowledgeable, will keep you abreast of all changes and requirements in your policy and has had the best and most personable approach of any agent I've ever had the pleasure of working with. Insurance is a beast in FL and it means the WORLD to have an amazing agent to help navigate that landscape. I'm sure the rest of the office is wonderful, but this review is biased because I've only worked with Mary. 😆"
We responded:
"Thanks for the kind words Keisha. Mary is one of the best in the business! She has what I call a high "emotional I.Q."...meaning her desire to help others comes naturally to her. She goes out of her way to treat others the way she would like to be treated. Thanks again for taking the time to "pat" Mary on the back. We will make sure she gets extra sprinkles on her ice cream cone! "
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Larry Booker

September 23, 2024

5  out of  5
rating by Larry Booker
"Wonderful people to work with!"
We responded:
"Thank you, we enjoy helping people and strive to provide superior customer service. "
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Bruce reeves

September 23, 2024

5  out of  5
rating by Bruce reeves
"These people are the very best there are I have been with them over 30 . Years. There are very friendly and helpful. Paul B Reeves ."
We responded:
"Thank you for your loyalty! We truly appreciate your continued support and trust in our products/services."
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Nathan Pressley

September 20, 2024

5  out of  5
rating by Nathan Pressley
"Great customer service"
We responded:
"We're glad hear that you had a great experience with our service. We appreciate your feedback and look forward to serving you in the future."
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Ashley Noble

September 20, 2024

5  out of  5
rating by Ashley Noble
"Mary is always great, very helpful and kind."
We responded:
"We're delighted to hear that you consistently find our service helpful. We strive to provide excellent assistance and are grateful for your support. Please let us know if there's anything else we can do for you."
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Bea Luth

September 3, 2024

5  out of  5
rating by Bea Luth
"Excellent service!"
We responded:
"Thanks so much for the kind words Bea! We very much appreciate your loyalty over the years! You are one of our favorite policyholders!"
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Donna Conner

August 29, 2024

5  out of  5
rating by Donna Conner
"We have been with this company since 2008 and they take great care of our needs."
We responded:
"Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your continued trust and support."
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Sandra Brown

August 29, 2024

5  out of  5
rating by Sandra Brown
"We have been clients of Joe Leonard, State Farm for both our vehicle and life insurance needs, and our experience has been outstanding. The customer service is consistently top-notch; every representative we’ve interacted with has been professional, knowledgeable, and genuinely committed to helping us find the best coverage options tailored to our needs. Their vehicle insurance policies offer comprehensive coverage at competitive rates, and when we’ve needed to file a claim, the process was straightforward and efficient. We particularly appreciate how quickly our questions are answered and how seamless the entire experience has been. As for life insurance, the options provided gave us peace of mind, knowing that our loved ones are protected. The representatives took the time to explain each policy in detail, ensuring we fully understood our choices. Overall, we highly recommend Joe Leonard, State Farm for anyone seeking reliable, responsive, and customer-focused insurance services. Thank you Joe Leonard, Kim Singleton, Carolyn Frear and Mary Pritz!"
We responded:
"Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and they motivate us to continue delivering outstanding service."
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Susan Bradshaw

August 23, 2024

5  out of  5
rating by Susan Bradshaw
"I absolutely love the staff! They aer all very helpful and friendly. They do anything they can to help me in any way I need."
We responded:
"Thank you so much we do strive to offer our clients exceptional customer service. We are always here for you and your family."
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O G Blalock

August 2, 2024

5  out of  5
rating by O G Blalock
"I have been honored to be a client of Joe Leonard’s for over 30 years. Joe and his staff (especially Kim Singleton ) has always promptly responded and resolved my situations, professionally, and personably. They make us feel safe and secure and confident that we are going to be taken care of."
We responded:
"We are delighted to hear that Joe, Kim, and the rest of our team have consistently met your needs with professionalism and a personal touch. Your kind words reinforce our commitment to providing exceptional service and making our clients feel safe, secure, and well cared for."
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gator r

August 2, 2024

5  out of  5
rating by gator r
"Mr. Leonard and his staff are always very helpful and prompt when we call needing help. His office staff is always kind and never acts bothered or put out like so many in the business industry. We appreciate the attention to our account and promptness in dealing with our claims, questions and needs."
We responded:
"Thank you so much for your wonderful review! Our team works hard to provide excellent service, and your kind words mean a lot to us. We truly appreciate your business. "
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Lee Tate

July 30, 2024

5  out of  5
rating by Lee Tate
"When my fleet premiums doubled and my broker could not find me a better rate for 6 commercial trucks Joe Leonard’s office did! Not only did they keep my premiums from doubling they also lowered them significantly. Their staff, especially Kim, the office manager is amazing to work with and their customer service is excellent!"
We responded:
"Thank you for your kind words, yes; Kim is amazing. We appreciate your business and look forward to helping you in the future. "
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Garrett Frech

July 29, 2024

5  out of  5
rating by Garrett Frech
"Kim is the best. The entire office is extremely warm and friendly and happy to help with anything. If you’re choosing State Farm choose this team"
We responded:
"Thank you, we are truly blessed to have Kim on our team. We appreciate your loyalty and your business. We enjoy helping people in our community."
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Tara Turk

July 24, 2024

5  out of  5
rating by Tara Turk
"Joe's level of customer service is rare in this day and age -- he treats his clients like friends and family, and he is extremely knowledgeable about his field!"
We responded:
"Thank you for your kind words, it is our pleasure to assist our clients with their insurance needs. We are always available. "
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Nathan Rhoden

July 15, 2024

1  out of  5
rating by Nathan Rhoden
"15+ years with State Farm so long ✌️ now I’m with Progressive and saved $278 a month 💪"
We responded:
"We hate to see you go Nathan. We have appreciated your loyalty over the years. Florida's insurance market is in a mess and every company is having to increase rates to keep up with the claims being filed. Please keep us in mind when Progressive takes their rate increase. We would love to get you back home. "
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Matteo Bassani

July 2, 2024

5  out of  5
rating by Matteo Bassani
"Had a great experience with Joe Leonard's insurance company! Joe was super available and helpful, making sure all my needs were taken care of quickly. I would definitely recommend!"
We responded:
"Thank you for your kind words, we strive to provide excellent customer service to all of our clients. We are always available to help. We appreciate your business. "
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Monita Hagood

May 22, 2024

5  out of  5
rating by Monita Hagood
"I cant"t begin to say how highly satisfied I am with State Farm. The first impression of state farm when you walk in is the very professional and courteous front desk administrator and receptionist, Mrs. Caroline. I haven't seen great customer service like that in awhile unfortunately, I can say I love to call and pay my bill because she is so pleasant. If I am running behind or close to my due date, she will leave the most polite message to let me know I need to call her. I do get busy so I really appreciate that and her taking the extra step or going the extra mile for us! Thank you Mrs.Caroline for exceptional customer service and going over and beyond for us! You are appreciated and they are blessed to have you at State Farm, from all the customers, Thank You!"
We responded:
"Thank you so much for the kind words. Yes, Carolyn is a jewel, and we are blessed to have her on our team. We are glad that you are happy with our services. We look forward to helping you in the future, your loyalty is appreciated. "